ABOUT ACE

 

Who is Ace Body Corporate

 

The Ace Body Corporate Group specialises in providing body corporate management services throughout Australia, Singapore and China. The Ace group currently manages approximately 16 000 units and are proud to state that in 10 years of operation, we have never lost a Body Corporate through inefficient or poor management.

 

Today, too many Body Corporate Managers take little, if any, interest in their clients needs and requirements, opting for an impersonal and purely re-actional stance in their dealings with them. NOT SO at Ace Body Corporate Management.

 

Ace Body Corporate Management has worked hard to earn a reputation of offering a service which bridges the gap between Body Corporate Managers and their customers. We promise to go that extra mile to ensure all areas of our responsibility are carried out in a professional, efficient, accountable and cost effective manner.

 

Why use Ace Body Corporate?

·         Ace Darwin is providing owners with the convenience and efficiency of an interactive web site to view both their individual account details as well as Body Corporate account balances, budgets, house rules and articles. Through Ace Darwin introducing this service to the Bodies Corporate, we are actively addressing the frustration felt by many owners who find it difficult to access basic account and Body Corporate information.

·         We are providing owners with a choice of either direct debit or credit card payment options, via the internet or at your local post office. Any cash or cheque transactions can also be undertaken at your local post office.

·         Managers have ownership in the business and each has direct responsibility for the Bodies Corporate they manage. This results in a clear and full commitment, providing a responsive, rather than passive/re-active management style, focusing on providing high levels of communication, follow up and results.

·         Managers are easily contactable via email or phone services and you deal with the one manager personally on all matters. Within a short period of time, our managers develop a close working relationship with the property and the owners – this is the foundation of our customer service strategy. However, other managers are available for specialist assistance or support and to provide locum services while a manager is on holiday;

·         Managers assist owners to assess maintenance needs and hold on site AGM’s and will attend committee meetings if required, liaise with tradesperson's and make suggestions to owners on body corporate matters.

 

Ace Body Corporate Management Darwin is a member of the Real Estate Institute of the Northern Territory Inc. This ensures that Managers are abreast of legislative changes, industry trends and can obtain the best suggestions when necessary.

What does the body corporate manager do?

 Click here to view this topic